YOUR SECURE DATA

Information in compliance with the regulation of personal data protection

In Europe and in Spain exists data protection regulations designed to protect your personal information the mandatory compliance for our entity.

Therefore, is very important for us that you perfectly understand what we are going to do with the personal data that we request.

Thus, we will be transparent, and we will give you the control of your data with a simple language and clear options which will allow you to decide what we will do with your personal information.

Please, if once you read the following information you have any doubt, do not hesitate in asking us.

Thank you for your collaboration.

Who we are?

  • Our name: Sipay Plus S.L.U.
  • Our Tax Identification Card: B60462314
  • Our main activity: Payment Methods
  • Our Address: Calle San Rafael 1, Portal 2, 2ºC, 28108, Alcobendas, Madrid.
  • Our contact number: 914841028
  • Our contact email: administracion@sipay.es
  • Our website: www.sipay.es
  • For your confidence and security, we inform you that we are an entity registered in the following Commercial Registry/Public Registry: Registered in the Commercial Registry of Madrid, Volume 26686, Section 8, Page 196 Paper M480942 Inscription 7.
  • The person responsable of this website practice a regulated profession, for which we provide you the following information: José Luis Nevado Martínez.

We are at your disposal, do not hesitate to contact us.

Which is the main purpose we are going to use yout data?

In general, your personal data will be used to be able to relate to you and be able to provide you with our services.

Likewise, they can also be used for other activities, such us sending you advertising or promote our activities.

Why we need to use your data?

Your personal data are necessary to be able to relate to you and to be able to provide our services. In these sense, we will put at your disposal different boxes which will allow you to decide in a clear and simple way the use of your personal information.

Who is going to know the information we request?

In general, only authorized personal from our entity can have knowledge about the information we request.

In the same way, may be aware of your personal information those entities which need to have access to it, in order, we can provide our services. For example, our bank will know your data if the payment of our services is made by card or bank transfer.

Likewise, may be aware of your information those public or private entities which we are obliged to facilitate your personal data due to compliance of any law. To give you an example, the Tax Law requires to provide the Tax Agency certain information about economic operations which exceed certain amount.

In the event that, regardless of the aforementioned, we need to disclose your personal information to other entities, we will request your permission in advance through clear options which will allow you to decide in this regard.

How we are going to protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

For this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data are safe in every moment.

We will send you data to other countries?

In the World exist countries which are safe for your data and some that are not so safe. For example, European Union is a secure environment for your data. Our policy is not to send your personal information to any country which is not safe from the data protection point of view.

In the event that, in order to provide our service, it is essential to send your data to a country which is not as safe as Spain, we always request your permission and apply effectively security measures which reduce the risk of sending your personal data to another country.

How long are we going to store your data?

We will keep your data during our relationship and as long as the laws force us. Once the applicable legal deadlines have been finalized, we will proceed to eliminate them in a safe and environmentally friendly manner.

What are your data protection rights?

At any time, you can address to us to know what information we have about you, rectify it if is incorrect and eliminate it once our relationship is finished, in case this is legally possible.

You also have the right to request the transfer of the information to other entity. This right is called “portability” and it can be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID Card, to be able to identify you.

In the offices of our entity we have at your disposal specific forms to request these rights and we offer our help to complete them.

To know more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection (www.agpd.es).,

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were interested in receiving advertising of our products or services, but no longer wish to receive more advertising you can let us know through the form of opposition to the treatment available at the offices of our entity.

In case you understand that your rights have been disregarded, where can you file a claim?

In case you understand that your rights have been ignored by our entity, you can file a claim with the Spanish Agency for Data Protection, through one of the following means:

  • Electronic Headquarters: www.agpd.es
  • Postal Address: Agencia Española de Protección de Datos  C/ Jorge Juan, 6 28001-Madrid
  • Telephone : Telf. 901 100 099 Telf. 91 266 35 17

Form a claim in the Spanish Agency for Data Protection does not entail any cost and the assistance of lawyer or attorney is not necessary.

Will we create profiles about you?

Our policy is not to create profiles about the users of our services.

However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to develop profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.

In this case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide about it.